Americans are cautious about utilizing artificial intelligence (AI) in recruiting and assessing employees, according to a recent Pew Research Center study.
According to the poll, many Americans think that recruiting can be improved via the use of artificial intelligence. However, there is widespread concern around accuracy and privacy when using AI.
In the next 20 years, adopting AI in the workplace, according to the poll, will have a substantial impact on employees, according to 62% of respondents. However, 28% of respondents believe that adopting technology will have a significant impact on their personal lives. Notably, 15% of them think AI will hurt people more than it will assist.
Roughly one-third of Americans are divided about the possible effects of AI on labor. 32% of people think that advantages and harms will be spread evenly. In the meanwhile, 22% of respondents are still debating how AI will ultimately impact employees. This implies that people are rather upbeat about the possible advantages of AI. Regarding its long-term effect on the workforce, however, there is considerable ambiguity.
As 2023 emerges as the year of ChatGPT and other forms of generative AI, adoption and privacy have taken center stage. Tesla CEO Elon Musk said that artificial intelligence will mostly render occupations obsolete in 2019. The CEO, who previously expressed concerns about the growing technology, is now reportedly working on an AI chatbot called “TruthGPT” to take on ChatGPT and Bard.
According to a Pew Research Center poll, Americans are generally more against than in favor of using AI in decisions involving employees. In particular, just 14% of individuals favor companies using AI analysis of employee performance to decide whether to terminate a worker, while 55% oppose the notion. In addition, 22% of individuals support utilizing AI analysis to decide whether an employee should be promoted, compared to 47% who are against it.
However, Americans are less in favor of AI tracking the activities and actions of workers than they are against it. According to the study, the majority (38%) are against utilizing the technology to track employees’ whereabouts, how much time they spend at their workstations, and how they use computers.
Researchers have employed AI to assess recordings of roughly 630 persons in an Indian study. The study had a total of 111 people who had the flu or a cold. According to claims, technology might determine a person’s state of health based on their voice patterns when speaking. This might establish a new benchmark for the workplace.
A significant portion of US individuals even claim that they would not be motivated to submit an application to a company that employs AI to assist in employment choices.
In fact, when asked if they would still seek for a job if that were the case, 66% responded no. 71% of Americans oppose employing artificial intelligence (AI) in ultimate employment decisions. In a similar vein, 41% of respondents reject utilizing AI to evaluate job applications. These results demonstrate that humans find it unsettling when computers make all the decisions.
The survey’s results highlight both the potential benefits and drawbacks of using AI for recruiting. The majority of people (53%) who consider racial and ethnic discrimination in employment to be an issue think that employing AI in recruiting will lessen bias and unjust treatment. Only 13% of respondents believe it will make the issue worse. A third of the participants think the problem won’t change.
It is crucial to address these concerns and guarantee that any technology is used responsibly. This is as it evolves and integrates more fully into the workplace. especially when it will have a greater impact on some industries than others.